Shipping Policy
Last Updated: January 9, 2026
Welcome to SolSoil.Life! This policy outlines the shipping practices for all products ordered from this website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order processing is the time it takes to prepare your item(s) for shipment. We strive to process orders promptly .
Orders placed and paid for before 4:00 PM EST on a business day (Monday-Friday) will typically be processed and shipped within 1-2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Any product-specific processing times (e.g., “Ships in 5 days”) will be clearly noted on the product page.
2. Shipping Destinations
We currently ship within the United States. At this time, we are unable to offer international shipping .
3. Shipping Methods and Costs
Shipping costs are calculated based on the destination and the weight of your order.
Domestic U.S. Shipping: We use reliable carriers like USPS, UPS, and FedEx. The exact shipping cost will be calculated and displayed at checkout .
Free Shipping: We are pleased to offer free standard shipping on orders over a certain amount. Please check our website for any active free shipping promotions .
4. Delivery Times
Once shipped, you can expect your order to arrive within the estimated transit time provided by the carrier. Please note that these are estimates and not guarantees. Delivery times can be affected by factors beyond our control, such as carrier delays or weather conditions . We are not liable for any delays once the package is in the carrier’s possession.
5. Shipment Tracking
You will receive a shipment confirmation email with a tracking number once your order has been shipped. You can use this number on the carrier’s website to track your package’s journey .
6. Returns, Exchanges, and Shipping Responsibilities
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately at support@solsoil.life. We will cover the return shipping costs and, upon receipt of the returned item, will ship out the correct replacement at our expense .
Customer-Initiated Returns/Exchanges (Change of Mind): We accept returns for unused items in their original packaging within 7 days of delivery. In such cases, the customer is responsible for the return shipping costs. After we receive the returned item, we will process your exchange or refund .
7. Risk of Loss
All items purchased from SolSoil.Life are delivered to the carrier for shipment. The risk of loss and title for such items pass to you upon our delivery to the carrier .
8. Contact Information
If you have any questions about your order or this shipping policy, please contact us:
Email: support@solsoil.life
Phone: +1 (520) 844-7264
Mail: Christian Joseph Wisniewski, 2815 Lanarkshire Way, Abingdon, MD 21009
9. Policy Changes
We reserve the right to update this shipping policy at any time. The most current version will always be posted on this page with the updated “Last Updated” date .